Payment and Delivery Information Any dispute or claim arising from or related to this website shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. The Kingdom of Saudi Arabia is our country of domicile. If you make a payment for our products or services through our website, the details you are required to provide will be transmitted directly to our payment provider through a secure connection. • The cardholder must retain a copy of all transaction records as well as the merchant’s policies and rules. • We accept online payments using Visa and MasterCard credit and debit cards, in Saudi Riyals (SAR) only. Shipping and Delivery We look forward to serving you in a way that meets your expectations. To ensure prompt delivery, please provide a clear and complete address, including the building number, villa or apartment number, street name, city, as well as the recipient’s full name and phone number. Before submitting your order, please review the product specifications carefully and confirm your acceptance of the Terms of Use on our website. • Orders are shipped daily via home delivery services, except on Fridays, official holidays, and Eid or national occasions. • Orders are usually processed within 1–2 business days and delivered within 2–6 business days, depending on the destination. • Delivery times may vary between regions, and shipments to remote areas may require additional time as determined by the shipping company. Important Notes 1. If a customer’s order contains multiple items, delivery may be made in separate shipments. 2. Some cities, villages, or remote areas are classified by the courier as nonservice zones, meaning home delivery is unavailable; customers must collect their packages from the nearest branch. 3. In some cases, delivery delays may occur due to high demand during holidays, festive seasons, or peak sales periods. 4. Certain discount codes may not apply to online payments due to existing agreements with marketing partners. Shipping Companies Azran Honey partners with the following delivery companies to ensure reliable and efficient shipping: • AJEX •
Azran Honey Delivery (Jeddah)
Azran Honey Delivery (Makkah)
available within a specific service range
